The Hydropool Family… What does that actually mean ?
Not only does our team operate as a family unit – but it is the same with our customers and our suppliers. As with family you will get to know us personally and our friendly, informal approach to what we do and what we offer.
Exceptional support from a professional, experienced, friendly, and knowledgeable team, fully trained and qualified in all aspects of our offering – that will advise you and guide you through every aspect of your sales journey with us – so you ultimately get what’s best for you, with certainty and peace of mind.
We feel we offer the best retail experience possible, and have the Awards to prove it for both our Showroom and Customer Service.
And once you have made your decision having been reliably and fully informed about what Products and Services are available from both Ourselves and elsewhere in marketplace – we will deliver and install your purchase to your total satisfaction, keeping you informed at every stage of the process.
That’s when “The Family” starts. We pride ourselves on our enviable aftersales care and customer support, we have got your back… all the way!
Most of our clients come to us as customers and end up being friends. For more than 5 years we can honestly boast that for the large majority of our clients – we can genuinely call them “Friends” and they are part of “The Hydropool Family”.
We are proud to be the only approved BISHTA member in Jersey’
Only those who satisfy BISHTA’s entry requirements are able to apply for membership.
BISHTA members follow strict guidelines in Spa and Hot Tub safety and trading practices.
They have been personally trained in water hygiene and treatment.
They are committed to observing the BISHTA Standards and a Code of Ethics.
If you really want to know what “The Hydropool Family” stands for…. just ask one of the Family 🤗